Terms & Conditions

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Terms & Conditions


Disclaimer

The information or advice detailed on these pages may be incomplete, out of date, or in relation to certain situations incorrect. It is therefore essential that you verify all such information with Access Law before taking any action in reliance of such information. Free access to the information contained in this site (or free advice given by email) is conditional upon your acceptance that Access Law will not be liable for any action taken in reliance on such information.

Client Feedback

We always welcome a response on our services so we can continuously improve so please complete our online survey at:

Access Law Client Feedback Questionnaire

Equality of Opportunity and Promotion of Diversity

In all our dealings with clients, third parties and employees we ensure equal treatment and opportunity to all regardless of gender, marital status, race, nationality, ethnic or national origin, religion, disability, age, sexual orientation, or political beliefs.

Complaints

We always endeavour to give the best possible service at all times, however if there is any aspect of our service which causes dissatisfaction and which cannot be resolved by the person who is conducting the case then the matter may be raised with one of the partners. If your complaint cannot be resolved by the firm, you can write to the Legal Ombudsman. This must be done within six months of receiving a final letter of response from us. The Legal Ombudsman can be contacted at:

PO Box 6806,
Wolverhampton,
WV1 9WJ

Tel: 0300 555 0333

Minicom: 0300 555 1777

email: enquiries@legalombudsman.org.uk

023 8214 8800

Access Law

Get in Touch

Call us on 023 8214 8800 or email us at law@accesslaw.co.uk

To make an enquiry regarding any of our services, please contact Access Law Solicitors as above, or simply fill out our enquiry form and we’ll get straight back to you.